Data Deletion Instructions

Famly Safe · Last updated September 18, 2026

Famly Safe lets you delete your account and its data yourself, directly in the app — no need to email anyone or wait for a request to be processed.

What gets deleted

What deleting your account removes depends on your role in your family's workspace:

• You created the family, and no one else has joined it yet: deleting your account permanently deletes the whole family and everything in it — every family member record, asset, insurance policy, bank account reference, document, and reminder, including any family members you added who never signed up themselves. You're shown this clearly before confirming, and once processed this cannot be recovered.
• You created the family, and other members have already joined it: account deletion is currently unavailable directly in the app, to avoid deleting shared data other people are actively using or leaving it without an owner. Contact us at the email below and we'll help.
• You joined a family someone else created: your account (email and password) and your own personal details are deleted, but the family and its data continue to exist for its other members — only your own access is removed.

Trouble accessing the app

If you can't sign in to delete your account yourself, email contact.hasmica@gmail.com from the email address associated with your account, and we'll verify and process the deletion on your behalf within 30 days.